Ebay Woes

[Haebar]

A buyer on Ebay is returning a Peterson's Christmas pipe that I sold him in new condition with box. He told Ebay that he had smoked it 6 or 7 times and that it burned out where the bowl meets the shank. What do you think? If he smoked the pipe and it burned out, is that my responsibility or does it fall to the manufacturer?

[cheaphumidors]

Does the manufacturer offer a warranty? How long ago did he purchase it? And does your ebay account specify a warranty or money back guarantee?

[Haebar]

Does the manufacturer offer a warranty? How long ago did he purchase it? And does your ebay account specify a warranty or money back guarantee?

Peterson offers a 90-day warranty. The buyer purchased it three weeks ago. I state that I will accept returns within a 14 day period.

[cheaphumidors]

Peterson offers a 90-day warranty. The buyer purchased it three weeks ago. I state that I will accept returns within a 14 day period.

If he is outside your return period I would say you are in the clear

[Lostmason]

I would think it falls to the manufacturer ,but is the warranty transferrable to a second owner?
Might need a proof of purchase to get them to replace it. How long did you have it before selling
it,and did you buy it new from a dealer or from ebay also?

[Haebar]

I would think it falls to the manufacturer ,but is the warranty transferrable to a second owner?
Might need a proof of purchase to get them to replace it. How long did you have it before selling
it,and did you buy it new from a dealer or from ebay also?

The warranty states that Peterson's will replace the faulty pipe within 90 days of purchase. I doubt if it is transferable. I had it a little over one year before selling it. I bought it from a dealer.

[droy1958]

The warranty states that Peterson's will replace the faulty pipe within 90 days of purchase. I doubt if it is transferable. I had it a little over one year before selling it. I bought it from a dealer.

Try filing with eBay with THEIR buyerseller protection plan and see if they will cover it. It's been a spell since I've done it, but if you have a good rating, they may cover it. They covered me on something or another a few years ago, but I've been there for several years with close to 9000 rating @ 100%.....

[fiddlegrin]

........................ I've been there for several years with close to 9000 rating @ 100%.....

Wow! That is a big number Sir.

This will probably sound stupid, but thank you for having so much integrity


Best wishes, Dafiddla

[Pipe Smoker]

I don't believe that a Peterson's would burn out in 6 or 7 smokes. Don't know how this could be resolved though.

[Emperor Zurg]

This reeks of a scam to me. IDK how you'd burn a pipe out in 6 or 7 smokes - especially a Peterson. What's he smoking? Cordite?

I'd guess he's trying to screw you; saying it burned out and hoping you'll just refund the money. Either that or he bought it to use in a speed smoking competition.

I'd make him send it back for sure and hopefully you can verify that it is the pipe you sent and he hasn't switched it out.