Ebay Woes

[Haebar]

A buyer on Ebay is returning a Peterson's Christmas pipe that I sold him in new condition with box. He told Ebay that he had smoked it 6 or 7 times and that it burned out where the bowl meets the shank. What do you think? If he smoked the pipe and it burned out, is that my responsibility or does it fall to the manufacturer?

[cheaphumidors]

Does the manufacturer offer a warranty? How long ago did he purchase it? And does your ebay account specify a warranty or money back guarantee?

[Lostmason]

I would think it falls to the manufacturer ,but is the warranty transferrable to a second owner?
Might need a proof of purchase to get them to replace it. How long did you have it before selling
it,and did you buy it new from a dealer or from ebay also?

[Pipe Smoker]

I don't believe that a Peterson's would burn out in 6 or 7 smokes. Don't know how this could be resolved though.

[Haebar]

Does the manufacturer offer a warranty? How long ago did he purchase it? And does your ebay account specify a warranty or money back guarantee?

Peterson offers a 90-day warranty. The buyer purchased it three weeks ago. I state that I will accept returns within a 14 day period.

[Haebar]

I would think it falls to the manufacturer ,but is the warranty transferrable to a second owner?
Might need a proof of purchase to get them to replace it. How long did you have it before selling
it,and did you buy it new from a dealer or from ebay also?

The warranty states that Peterson's will replace the faulty pipe within 90 days of purchase. I doubt if it is transferable. I had it a little over one year before selling it. I bought it from a dealer.

[cheaphumidors]

Peterson offers a 90-day warranty. The buyer purchased it three weeks ago. I state that I will accept returns within a 14 day period.

If he is outside your return period I would say you are in the clear

[Emperor Zurg]

This reeks of a scam to me. IDK how you'd burn a pipe out in 6 or 7 smokes - especially a Peterson. What's he smoking? Cordite?

I'd guess he's trying to screw you; saying it burned out and hoping you'll just refund the money. Either that or he bought it to use in a speed smoking competition.

I'd make him send it back for sure and hopefully you can verify that it is the pipe you sent and he hasn't switched it out.

[Lostmason]

I agree with Kayla and EZ on this one,I think the guy is trying something fishy. I wouldn't refund him anything.

[Bruck]

If you say no, then you risk getting bad feedback on the sale. However (not sure if you're an e-bay guru or not so forgive me if I'm insulting you), you can appeal bad feedback to the e-bay management, and from what I hear, they're pretty good to work with on this stuff. What I would do is say no & risk the hassle - sounds like a scammer, and those people need to be draxxed. You can also block him from bidding on any of your other auctions.