P&C Disaster Shipping Dept

[Hardheaded]

At this point I wonder if they're going out of business and are just trying to tie up loose ends.
What on earth could cause a delay for nearly an entire month?

I'm pretty sure this issue affected all three companies they operate, so that could be part of it. I doubt this is how they would choose to go out of business as this is gonna be a huge nightmare on their end in terms of accounting and taxes. I hate tracking down inventory problems in a company far smaller with far fewer sales. Something on the scale of this problem would make quitting a really attractive option if I was stuck dealing with it.

[Cool Breeze]

Well I got my small order. It was for two tins of tobacco and two bundles of pipe cleaners.

One of the tins was missing.

There was no mention of a backorder. The order form inside says they are both there. FML

[Hardheaded]

Well I got my small order. It was for two tins of tobacco and two bundles of pipe cleaners.

One of the tins was missing.

There was no mention of a backorder. The order form inside says they are both there. FML

Yeah, problems or not thats a horrible way to ship something. Now you have to call and argue to make sure that things get fixed correctly. More and more glad I decided to not order from them.

[Cool Breeze]

Yeah, problems or not thats a horrible way to ship something. Now you have to call and argue to make sure that things get fixed correctly. More and more glad I decided to not order from them.

Oh yeah. Lesson learned.
I went with them to save a couple bucks on shipping.
I guess the old adage that you get what you pay for is proving correct.

[pdq_wizzard]

My last order from P&C was ordered on Feb 15th and was delivered on the 24th.

[Cool Breeze]

I could live with 9 days.
I'm at 19 days. They say shipped, but still no tracking #.

I used to gripe about C-Bids shipping times. Those were the good ol' days.

[Emperor Zurg]

Well I've ordered from them dozens of times and I've never had any problem whatsoever. It's only been this recent disaster. And a disaster it certainly was/is.

[pdq_wizzard]

they are my go to because they always seem to have Plum Pudding and Mississippi River in stock.

but yea 19+ days is not right, I wonder if they were back ordered on something but had it coming in?

[Cool Breeze]

Well I doubt it seeing as how the box that did get shipped didn't have something in it.

I was surprised too. I went to my account and looked at past purchases and I have ordered from them 17 times. Nothing bad has ever happened before now.
I'm not boycotting them forever. I'll just let them get the kinks worked out before I try them again. That is assuming they get all of my stuff to me, which I'm sure they will eventually.

[Cool Breeze]

I know I've been posting a lot on this, but I believe in giving credit where it's due.
I was looking at my credit card statement this evening because I pay it off at the end of each week. I noticed that P&C had charged my card for my first order this morning.
Now they charged it as soon as I made the order on the 12th, so I was thinking, "Here we go. They charged me twice."

Nope. They had credited my account back the original charge and only actually charged me when it shipped today.

So in the midst of the chaos, they did the right thing in regards to charging the customer. Props.