P&C Disaster Shipping Dept

[Griz]

However, it is now 11 days out and when I log onto my account it still says "processing".

I don't think P&C's order page has ever reflected an accurate status for me.

But I forgive them that, especially after I've requested changes to my order prior to shipping. They've always gotten it right. Might not be all in one package, and might have taken longer than it probably should have, but it was always right.

[Cool Breeze]

Yeah, I'm not furious and sending profanity laced emails or anything. Lord knows I've got years worth of tobacco (although I am looking forward to that McClelland Red and Black).

However, no matter why this is happening, it is the kind of thing that consumers will remember when it comes time to make an order.

[Emperor Zurg]

Random but I got email yesterday saying my order shipped

[Cool Breeze]

I'm at 15 days now. Still haven't received shipping confirmation.

[Emperor Zurg]

Well I got a shipping confirmation email and a tracking number but when I try to track it, all I get is this

>>> UPS could not locate the shipment details for your request. Please verify your information and try again later.

[Hardheaded]

Well I got a shipping confirmation email and a tracking number but when I try to track it, all I get is this

Sounds like the shipment was created late enough in the day that UPS was not able to pick it up and scan it the day the email was sent. It should be live tracking sometime this evening. I know at work that UPS only picks up once a day and not on the weekend, which is probably true for most commercial accounts.

[Cool Breeze]

Well I just got confirmation that one of my orders has shipped. The larger one, which is also the one that was placed on the 12th, still is not showing shipped.
Hopefully they just sent them together.

[Cool Breeze]

Well I hope everyone's stuff is coming.

I have one package that is supposed to ship tomorrow. Also got notification that one just shipped. That's all of mine. Nineteen days from order to shipped.

Hope they have everything figured out. They're going to have to do some major sucking up to make this right with many of their customers. The comments on their Facebook page are pretty harsh.

[Emperor Zurg]

Mine shipped and arrived but turns out 3 tins of Smyrna are back ordered

[Cool Breeze]

At this point I wonder if they're going out of business and are just trying to tie up loose ends.
What on earth could cause a delay for nearly an entire month?