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  1. #1
    Jumpin’ Railcars and Collectin' Cans Cigarer's Avatar  Cigar Bum Sponsor
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    TC order surprise

    Ordered from Thompson cigars a few months ago, did a sampler and a single AF cigar. Woke up this morning checked my email and to my surprise I have an order confirmation for a box of AF's I never ordered and they withdrew money from my account I never authorized. Have to wait until they open until I can call them. Anyone else have this issue with then?

  2. #2
    Wow, Someone Knows Me Dijit's Avatar
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    The last time I ordered from them they had some sort of program that sent a box every month. I know it was more than a standard cigar of the month club and they said all I had to do was notify them not to ship each month. My thinking was it would be easier for me to notify them when to ship. They tried relentlessly to get me to sign up. Never did and eventually told them to stop calling me.

  3. #3
    Royal Bum projectsunfire's Avatar  Cigar Bum Sponsor
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    Quote Originally Posted by Cigarer View Post
    Ordered from Thompson cigars a few months ago, did a sampler and a single AF cigar. Woke up this morning checked my email and to my surprise I have an order confirmation for a box of AF's I never ordered and they withdrew money from my account I never authorized. Have to wait until they open until I can call them. Anyone else have this issue with then?
    wow that's some shady sh!t right there. I have never ordered from them and now will make sure I never do
    Once in a while you get shown the light
    In the strangest of places if you look at it right

  4. #4
    Bummin' Around Puff's Avatar
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    STAY AWAY FROM THOMPSON CIGARS!! They are the worst. It took about two years for them to stop sending me email messages and things in the mail even with repeated requests. After two moves, I finally lost their trail.

    There are just too many other good, reputable retailers out there to choose from that Thompson Cigars doesn't need to be in the equation.

    When I was just starting out on cigars, I ordered from them and actually even visited their store in person (when I lived in Florida). They had most things marked way up and I left very unimpressed. They suck for so many reasons.

  5. Likes BryGuySC liked this post
  6. #5
    Jumpin’ Railcars and Collectin' Cans Cigarer's Avatar  Cigar Bum Sponsor
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    Called them and said I talked to two reps about doing auto shipments which I said I didn't want to do. They made it out to seem like you Join a club and get 10 percent off. The shipment isn't due until Saturday, then I ship it back and when they receive it they'll credit back the money. So in out $100+ for almost two weeks. Awesome.

  7. #6
    Royal Bum projectsunfire's Avatar  Cigar Bum Sponsor
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    Quote Originally Posted by Cigarer View Post
    Called them and said I talked to two reps about doing auto shipments which I said I didn't want to do. They made it out to seem like you Join a club and get 10 percent off. The shipment isn't due until Saturday, then I ship it back and when they receive it they'll credit back the money. So in out $100+ for almost two weeks. Awesome.
    wait...so they signed you up for an auto shipment club without your agreement?
    Once in a while you get shown the light
    In the strangest of places if you look at it right

  8. #7
    Freshly Homeless
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    Quote Originally Posted by projectsunfire View Post
    wait...so they signed you up for an auto shipment club without your agreement?
    I'm pretty sure it's in the fine print with Thompson that they can do this

  9. #8
    Jumpin’ Railcars and Collectin' Cans HIM's Avatar  Cigar Bum Sponsor
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    Quote Originally Posted by projectsunfire View Post
    wait...so they signed you up for an auto shipment club without your agreement?
    Quote Originally Posted by b4z00k4 View Post
    I'm pretty sure it's in the fine print with Thompson that they can do this
    If this is true thats one of the most shady practices Ive ever heard of. They should definitely get called out on it and pressured to change their policy.

  10. #9
    Freshly Homeless
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    Quote Originally Posted by HIM View Post
    If this is true thats one of the most shady practices Ive ever heard of. They should definitely get called out on it and pressured to change their policy.
    They have been, numerous times in the past if I recall correctly. It's definitely shady, but as long as people continue to order from them, they won't change a thing.

  11. #10
    Gypsy in the Palace Billb1960's Avatar
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    We're going to need a bigger humidor

  12. Likes tmoran, Cigarer, thechasm442, zeebee liked this post

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