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Royal Bum
I had a few bids in the night they were shutting down to implement the new system which was sometime early Feb. I think. Even though some of the auctions didn't close for a day or 2 after I had an email the next day about an order processing. I was planning to stretch it out a few more days and win some more stuff, but no big deal. Then a few days go by no tracking info, that's when I realized they were having issues so I e-mailed and got the standard our new system made a boo boo reply. Then a couple weeks later 2 of the 3 lots show up no shipping notification, nothing. I check bank account and they only billed for the 2 sent and no shipping so again no big deal. Then another few days go by no word on my last lot, I email again and same canned response. Another few days I go in and look at my order the last lot is now showing back ordered. I email to ask if they have any idea when it will be in, no response. I finally got a shipping notification a couple days ago and that last fiver just got here a little over 2 months later.
Did the whole situation suck? Yes, was it really that big of a deal? No My biggest problem was the lack of communication.
I will say my last few cibid orders have gone off without a hitch, I did wait until I was sure they got all the bugs worked out of the new system though.
I don't have emotions, and sometimes that makes me very sad.
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