I have always had problems with this B&M. They own 2 stores in town and both have incredible potential but they have no idea how to regulate their walk-ins. I only go into them because one is next door to the place I get my hair cut and and the other is next door to the UPS store I use.
I have tried to talk to them about how to fix their issues but they are set in their ways and enough of their customers fall for the delusion that their cigars are covered in plume.