Quote Originally Posted by AuTechCoM View Post
I find it crazy that I feel the need to explain/defend myself on this subject but I highly doubt that this was a storage issue on the sellers part.

This single box was part of a bigger lot including 4 other boxes of Liga Unico all bought at the last DE even he went to sometime last year.

So my thought is that if he was storing them so incorrectly wouldn't it stand to reason that some of the other boxes would have similar damage? Including the second sealed box from the same purchase.

And secondly doesn't the seller have the same right to go to DE for a replacement? So what is the difference of me sending them instead of him? Isn't he covered buy the quality guarantee?


Yes, absolutely, the seller has a right to go for replacement. You don't. As the form said you need to show proof of purchase...a receipt. Do you have one? No.

Did you answer honestly to the questions on the form? The form you displayed shows that you skipped over those questions.

How were they being stored? ..... Did you let DE know they were a year and a half old and you bought them second hand or did you skip that one?

The thing that bothers me is the attitude that it's OK to do this kind of thing. If you can get them to issue you some cigars you see it as a win win for you and your buddy. It's not a win win. It's win/lose and DE becomes the loser. They did nothing wrong.

I don't agree that this type of tactic is acceptable. What happened to taking on personal responsibility?