This will make you cry, L40 destruction

[GDaddy]

Looks like they were stored improperly and cracked. Major temperature fluctuations?

Kind of surprised that DE would take them back.

I agree.

Those cigars are dry and ruined because of the guy who sold them to you didn't properly care for them. It's his fault... why aren't you going after him for a refund? I don't think it's a very honest act to try to weasel new cigars out of DE when they are clearly not at fault.

[AuTechCoM]

I agree.

Those cigars are dry and ruined because of the guy who sold them to you didn't properly care for them. It's his fault... why aren't you going after him for a refund? I don't think it's a very honest act to try to weasel new cigars out of DE when they are clearly not at fault.

Sorry if it came off that way. but I am not trying to weasel anything... If DE didn't want to honor something, Why would they have a claim form for just this type of problem? I have discussed it with the BOTL that I got them from and he is willing to refund, because His DE rep said that we should go this way with it first and see what they said. either way no one is getting screwed because the same rep even said he would handle it if they didn't through customer service.

So i don't see how I, or anyone involved is Trying to "weasel" anything out of anyone.

[Zeede]

Agreed. I don't see what is wrong with Jonathan asking. It isn't likely Drew Estate's fault that this happened, but if they are willing to make good on it, I don't see the problem with it.

[GDaddy]

Totally agree with you. I had never thought of it until this happened. And I have bought a ton of Sealed boxes from BOTLs. In hindsight this was my bad. I should have had him open to inspect before shipment. The BOTL and I have already talked about the situation and he is an awesome dude. He offered to refund completely without having to deal with DE. however I wanted to return the favor by attempting to go this route first and see if it can be a win win situation for both of us

A box of DE cigars were admittedly purchased a year and a half ago by someone else. They were obviously not cared for properly and you don't have a receipt. Did you put this information on the return form you filled out?

You admit... "In hindsight this was my bad. I should have had him open to inspect before shipment." YES, it was your bad and you should take responsibility for it. Your pal was selling you BAD cigars. DE was not selling you bad cigars HE WAS. Very simply the guy who ruined the cigars is the one responsible.

Now you want DE to make good on new cigars so you and the guy who sold you crap cigars can have a "win/win". What the heck?? You don't want him to have to pay for the cigars he ruined. No, for some reason you think he's an "awesome dude" so now you try to get them for free from DE so you can "return the favor". Come on man!

You, and some others here, seem to think it's an acceptable practice to try and get over on them even though they have done nothing wrong. Shameful.

[Zeede]

Drew Estate has a form to fill out for just this kind of situation. How is it his bad for filling it out?

Are you omniscient? How do you know the box wasn't dropped as it was being loaded at the Drew Estate factory?

Edit: Lots of companies that make consumables have a "quality/satisfaction" return policy. Are you saying that if I open a bag of Pepperidge Farm Milanos and find they've all been cracked that I am a bad person for seeing if they will replace them for me?

[Billb1960]

[AuTechCoM]

A box of DE cigars were admittedly purchased a year and a half ago by someone else. They were obviously not cared for properly and you don't have a receipt. Did you put this information on the return form you filled out?

You admit... "In hindsight this was my bad. I should have had him open to inspect before shipment." YES, it was your bad and you should take responsibility for it. Your pal was selling you BAD cigars. DE was not selling you bad cigars HE WAS. Very simply the guy who ruined the cigars is the one responsible.

Now you want DE to make good on new cigars so you and the guy who sold you crap cigars can have a "win/win". What the heck?? You don't want him to have to pay for the cigars he ruined. No, for some reason you think he's an "awesome dude" so now you try to get them for free from DE so you can "return the favor". Come on man!

You, and some others here, seem to think it's an acceptable practice to try and get over on them even though they have done nothing wrong. Shameful.

With all due respect, I believe that you have missed the theme of this thread. I have done nothing but praise DE for how they are handling this situation. And to offer a word of warning to other BOTLs/SOTLs about buying sealed boxes on the secondary market

[Laynard]

A box of DE cigars were admittedly purchased a year and a half ago by someone else. They were obviously not cared for properly and you don't have a receipt. Did you put this information on the return form you filled out?

You admit... "In hindsight this was my bad. I should have had him open to inspect before shipment." YES, it was your bad and you should take responsibility for it. Your pal was selling you BAD cigars. DE was not selling you bad cigars HE WAS. Very simply the guy who ruined the cigars is the one responsible.

Now you want DE to make good on new cigars so you and the guy who sold you crap cigars can have a "win/win". What the heck?? You don't want him to have to pay for the cigars he ruined. No, for some reason you think he's an "awesome dude" so now you try to get them for free from DE so you can "return the favor". Come on man!

You, and some others here, seem to think it's an acceptable practice to try and get over on them even though they have done nothing wrong. Shameful.

I'm not sure where all this aggression is coming from. Unless DE hired you as some sort of bodyguard, let them handle it. They have every right to handle this situation as they see fit. As was stated, the damage could be from DE (as the box was sealed). You are assuming the original purchaser did the damage due to improper storage, which only he knows if that is the case. Jon has stated that he was upfront with them about the whole situation, so no one is trying to "get over on them." Let DE decide if they want to replace the cigars, it's their company and merchandise, not yours.

[jhedrick83]

A box of DE cigars were admittedly purchased a year and a half ago by someone else. They were obviously not cared for properly and you don't have a receipt. Did you put this information on the return form you filled out?

You admit... "In hindsight this was my bad. I should have had him open to inspect before shipment." YES, it was your bad and you should take responsibility for it. Your pal was selling you BAD cigars. DE was not selling you bad cigars HE WAS. Very simply the guy who ruined the cigars is the one responsible.

Now you want DE to make good on new cigars so you and the guy who sold you crap cigars can have a "win/win". What the heck?? You don't want him to have to pay for the cigars he ruined. No, for some reason you think he's an "awesome dude" so now you try to get them for free from DE so you can "return the favor". Come on man!

You, and some others here, seem to think it's an acceptable practice to try and get over on them even though they have done nothing wrong. Shameful.

With all due respect, if you have a problem with the way Jonathan AND DE have conducted themselves, you should take it to a PM. You already expressed your opinion on this topic once before (and go personal there too), I don't see what you hope to achieve by continuing.

[jp1979]

A box of DE cigars were admittedly purchased a year and a half ago by someone else. They were obviously not cared for properly and you don't have a receipt. Did you put this information on the return form you filled out?

You admit... "In hindsight this was my bad. I should have had him open to inspect before shipment." YES, it was your bad and you should take responsibility for it. Your pal was selling you BAD cigars. DE was not selling you bad cigars HE WAS. Very simply the guy who ruined the cigars is the one responsible.

Now you want DE to make good on new cigars so you and the guy who sold you crap cigars can have a "win/win". What the heck?? You don't want him to have to pay for the cigars he ruined. No, for some reason you think he's an "awesome dude" so now you try to get them for free from DE so you can "return the favor". Come on man!

You, and some others here, seem to think it's an acceptable practice to try and get over on them even though they have done nothing wrong. Shameful.

Why do you even give a shit? Are you paying for the replacement box? No. You don't like it move on to a different thread.

If the DE rep told them to go this route then that is what they should do. If it works great, if not, it is what it is and the seller is going to refund him. Don't see a reason for you to get all bent out of shape about it.

Relax buddy. It ain't that serious.