• This will make you cry, L40 destruction
  • This will make you cry, L40 destruction

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AuTechCoM This will make you cry, L40... 05-11-2015, 11:23 AM
OnePyroTec They should be able to send... 05-11-2015, 11:35 AM
AuTechCoM I am just glad that companies... 05-11-2015, 11:49 AM
TreySC Sucks it happened, but glad... 05-11-2015, 11:52 AM
UncleFesterESQ Sorry to see this but happy... 05-11-2015, 11:54 AM
defetis I hope you ended up telling... 05-11-2015, 11:57 AM
AuTechCoM Well the box is new to me,... 05-11-2015, 12:09 PM
defetis my bad, i thought you told me... 05-11-2015, 12:12 PM
AuTechCoM no i told them i didn't have... 05-11-2015, 12:13 PM
Zeede Okay, it took me awhile to... 05-11-2015, 12:15 PM
Tobias Lutz Dude. That's horrific- I'm... 05-11-2015, 12:25 PM
AuTechCoM Unfortunately the pictures... 05-11-2015, 01:02 PM
BryGuySC Man, that sucks. Hoping for... 05-11-2015, 01:06 PM
Cigars4Troops glad it seems they are... 05-11-2015, 01:50 PM
AuTechCoM You are 100% right. I don't... 05-11-2015, 02:08 PM
Billb1960 Not sure I see how these... 05-11-2015, 04:39 PM
AuTechCoM There are big splits mostly... 05-11-2015, 04:43 PM
AuTechCoM I just realized that this is... 05-11-2015, 04:49 PM
jhedrick83 Similarly, this is both funny... 05-11-2015, 05:01 PM
AuTechCoM So far they are doing... 05-11-2015, 05:24 PM
droy1958 Errrrrr.... Can we leave... 05-11-2015, 05:28 PM
AuTechCoM Well one could argue that you... 05-11-2015, 05:42 PM
Zeede I think it's more about... 05-11-2015, 01:56 PM
jp1979 I wish I would have known... 05-11-2015, 02:14 PM
AuTechCoM Oh man that sucks. personally... 05-11-2015, 02:26 PM
droy1958 Amen Jonathan! Why would... 05-11-2015, 04:12 PM
AuTechCoM The guy I work with is such a... 05-11-2015, 04:20 PM
droy1958 Yep, my wife is a project... 05-11-2015, 04:26 PM
Tombstone I worked customer service a... 05-11-2015, 07:42 PM
Laynard This is why buying sealed... 05-11-2015, 05:33 PM
AuTechCoM Totally agree with you. I had... 05-11-2015, 05:46 PM
GDaddy A box of DE cigars were... 05-19-2015, 12:13 AM
AuTechCoM With all due respect, I... 05-19-2015, 12:52 AM
Laynard I'm not sure where all this... 05-19-2015, 01:50 AM
jhedrick83 With all due respect, if you... 05-19-2015, 07:12 AM
jp1979 Why do you even give a shit? ... 05-19-2015, 07:33 AM
jp1979 And probably have change 05-11-2015, 06:13 PM
Dreadedtrash I don't know why I open these... 05-11-2015, 06:18 PM
Demuths1770 I have heard nothing but good... 05-11-2015, 10:19 PM
AuTechCoM The only complaint I have/had... 05-12-2015, 12:00 AM
Demuths1770 well drew estate is in the... 05-12-2015, 09:03 AM
AuTechCoM Yeah I think a lot of us are... 05-12-2015, 01:06 PM
jhedrick83 Let's get this back on topic... 05-19-2015, 03:26 PM
AuTechCoM Sorry for that. there is no... 05-19-2015, 03:29 PM
jhedrick83 I understand, I'm not wanting... 05-19-2015, 03:32 PM
AuTechCoM Just got an update since I... 05-18-2015, 05:06 PM
Demuths1770 it sounds like a good... 05-13-2015, 03:13 PM
Ropey Looks like they were stored... 05-14-2015, 07:43 PM
AuTechCoM Those would have to be huge... 05-14-2015, 07:57 PM
Demuths1770 Any new updates from DE 05-15-2015, 11:25 AM
AuTechCoM as of right now. no updates... 05-15-2015, 11:47 AM
GDaddy I agree. Those cigars are... 05-18-2015, 06:05 PM
AuTechCoM Sorry if it came off that... 05-18-2015, 06:18 PM
AuTechCoM I find it crazy that I feel... 05-19-2015, 08:20 AM
GDaddy Yes, absolutely, the seller... 05-19-2015, 10:05 AM
Chadderkdawg I agree with the point you... 05-19-2015, 10:18 AM
jp1979 What is the difference if the... 05-19-2015, 10:24 AM
AuTechCoM Yes we did talk about it with... 05-19-2015, 10:24 AM
Zeede Please explain how it is that... 05-19-2015, 11:01 AM
Zeede Agreed. I don't see what is... 05-18-2015, 06:59 PM
Zeede Drew Estate has a form to... 05-19-2015, 12:36 AM
AuTechCoM Mmmm..... milanos.... *in a... 05-19-2015, 08:23 AM
Billb1960 http://i1372.photobucket.com/a... 05-19-2015, 12:46 AM
Emperor Zurg When you post something on a... 05-19-2015, 10:48 AM
Tobias Lutz way to... ... 05-19-2015, 11:00 AM
Laynard :applause: 05-19-2015, 11:52 AM
Ilroy sorry... 05-19-2015, 11:58 AM
StogieNinja First of all, I think this... 05-19-2015, 01:21 PM
Demuths1770 either way whether he waited... 05-19-2015, 02:01 PM
GDaddy Well said. I especially agree... 05-19-2015, 02:23 PM
Zeede *OR*, alternatively, he's... 05-19-2015, 05:57 PM
Demuths1770 this is so true!! i work in... 05-20-2015, 09:07 AM
Emperor Zurg So you're admitting that this... 05-20-2015, 11:42 AM
AuTechCoM I honestly don get what you... 05-19-2015, 03:12 PM
Laynard http://i75.photobucket.com/alb... 05-19-2015, 03:03 PM
Billb1960 http://i1372.photobucket.com/a... 05-19-2015, 03:17 PM
AuTechCoM Year sorry I had to vent and... 05-19-2015, 03:19 PM
Laynard One last threadjack: ... 05-19-2015, 03:51 PM
AuTechCoM I would, but I have to spread... 05-19-2015, 03:59 PM
Hardheaded Done. His post also... 05-19-2015, 04:02 PM
AuTechCoM Alright guys this thread is... 08-19-2015, 06:29 PM
droy1958 Well that beats a stick in... 08-19-2015, 06:55 PM
Chadderkdawg I motion to lock this thread... 05-20-2015, 11:56 AM
AuTechCoM I retract my statement. 05-20-2015, 12:01 PM
Zeede Because those retailers could... 05-20-2015, 11:59 AM
jhedrick83 I asked multiple times for... 05-20-2015, 12:26 PM
TreySC Glad everything worked out... 08-20-2015, 08:26 AM
Demuths1770 sounds like typical Drew... 08-20-2015, 08:38 AM
chris19 I am glade they took care of... 08-20-2015, 06:19 PM
Zeede :thumb: 08-20-2015, 11:06 PM
  1. #1
    Back from Ban Land jp1979's Avatar  Cigar Bum Sponsor
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    Quote Originally Posted by AuTechCoM View Post
    So far they are doing amazing. I was kinda worried about how his could go with the Swisher international takeover. but they are handling it great and they are even sending some Nica Rustica just for my troubles. My only concern is about them only wanting to give me L40 but they don't have any on the production schedule. I know that the rep I am dealing with is working directly with the production manager down in Nicaragua to make it happen but to me that sounds like they are going to make a box and then I am going to have to wait till they come out of the aging room. So with that said it could be months before this is fully resolved.
    I would take anything they have.... ask them for a 15 of the "A" coffins....
    Nice try MF'r!

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  3. #2
    Rhymes with "seed" Zeede's Avatar
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    Quote Originally Posted by AuTechCoM View Post
    So far they are doing amazing. I was kinda worried about how his could go with the Swisher international takeover. but they are handling it great and they are even sending some Nica Rustica just for my troubles. My only concern is about them only wanting to give me L40 but they don't have any on the production schedule. I know that the rep I am dealing with is working directly with the production manager down in Nicaragua to make it happen but to me that sounds like they are going to make a box and then I am going to have to wait till they come out of the aging room. So with that said it could be months before this is fully resolved.
    That is awesome! You will get a box of L40's rolled just for you, if you can wait

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    Royal Bum droy1958's Avatar
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    Quote Originally Posted by AuTechCoM View Post
    I just realized that this is a perfect example of Schrödinger's cat

    Errrrrr.... Can we leave quantum superposition outta' this?...I just want a damn cigar.....
    Like my father before me, I will work the land,
    And like my brother before me, I took a rebel stand.

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    Jumpin’ Railcars and Collectin' Cans AuTechCoM's Avatar  Cigar Bum Sponsor
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    Quote Originally Posted by droy1958 View Post
    Errrrrr.... Can we leave quantum superposition outta' this?...I just want a damn cigar.....
    Well one could argue that you have a cigar and do not have a cigar
    “My tastes are simple: I am easily satisfied with the best.”
    ― Winston S. Churchill

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    Royal Bum droy1958's Avatar
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    Quote Originally Posted by AuTechCoM View Post
    Well one could argue that you have a cigar and do not have a cigar
    One could also argue if my aunt had balls, would she be my uncle....
    Like my father before me, I will work the land,
    And like my brother before me, I took a rebel stand.

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    Rhymes with "seed" Zeede's Avatar
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    I think it's more about seeing if they can help him out.

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    Back from Ban Land jp1979's Avatar  Cigar Bum Sponsor
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    I wish I would have known about this a couple years ago. I bought a box of #9 Dobles that had cracks on half the box. I just sucked it up and smoked them.
    Nice try MF'r!

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    Jumpin’ Railcars and Collectin' Cans AuTechCoM's Avatar  Cigar Bum Sponsor
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    Quote Originally Posted by jp1979 View Post
    I wish I would have known about this a couple years ago. I bought a box of #9 Dobles that had cracks on half the box. I just sucked it up and smoked them.
    Oh man that sucks. personally when I saw this my first thought was "welp time to buy a coffee grinder and a nice pipe"

    But luckily I am the Guarantee/Warranty Guru. Heck just last month I got Dyson to honor my warranty that was 2 years expired. It is all about being Kind, courteous, and talking to representatives like they are human beings.
    “My tastes are simple: I am easily satisfied with the best.”
    ― Winston S. Churchill

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    Royal Bum droy1958's Avatar
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    Quote Originally Posted by AuTechCoM View Post
    Oh man that sucks. personally when I saw this my first thought was "welp time to buy a coffee grinder and a nice pipe"

    But luckily I am the Guarantee/Warranty Guru. Heck just last month I got Dyson to honor my warranty that was 2 years expired. It is all about being Kind, courteous, and talking to representatives like they are human beings.
    Amen Jonathan! Why would someone want to help a customer who is a rude jerk?...
    Like my father before me, I will work the land,
    And like my brother before me, I took a rebel stand.

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  15. #10
    Jumpin’ Railcars and Collectin' Cans AuTechCoM's Avatar  Cigar Bum Sponsor
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    Quote Originally Posted by droy1958 View Post
    Amen Jonathan! Why would someone want to help a customer who is a rude jerk?...
    The guy I work with is such a dick to anyone in customer service. I sit here and listen to him Yell, Cuss, and Threaten reps all the time and just sit back and laugh when they never do anything for him. And then I call back and have everything resolved within minutes.

    As my grandmother always says. "You catch more flies with honey than you do with vinegar”

    I owned a Computer repair business where a lot of my business was Warranty related so I have learned how to handle customer service reps, and my wife worked as a sales manager for Verizon for 10 years and it was fun because if the customer treated them like human-beings she would break her back to help in any way possible but the second they became hostile or insulting all of a sudden there was nothing she could do and they would have to call and talk to corporate.
    “My tastes are simple: I am easily satisfied with the best.”
    ― Winston S. Churchill

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