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  1. #61
    Lakeland Bum Haebar's Avatar  Cigar Bum Sponsor
    First Name
    John (Tab)
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    Feb 2015
    Location
    East Tennessee
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    Quote Originally Posted by Bruck View Post
    That's pretty frickin' cheesy. At least they're taking care of it for you.
    Yea it is, but I wasn't too upset with them since I got it for $43! They responded in just a few hours, very apologetically, and offered a refund or a replacement. I'll probably take the replacement at that price. I'm thinking that it was a return at one of their websites and it didn't get checked out before putting it up for sale again.

  2. Likes AlanS, droy1958 liked this post
  3. #62
    Lucky Bum AlanS's Avatar
    First Name
    Alan
    Join Date
    Feb 2015
    Location
    Portland,Or
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    Can a guy have his cake and eat it too?
    Don’t wait for the storm to pass. Learn to dance in the rain.

  4. #63
    Royal Bum projectsunfire's Avatar  Cigar Bum Sponsor
    First Name
    Kris
    Join Date
    Feb 2015
    Location
    Palm Coast, FL
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    Quote Originally Posted by Haebar View Post
    I won the bidding for a Peterson Fermoy 264 Canadian pipe from them and received it in the mail Monday. After examining it, I determined that it had been smoked. It had tooth marks on the stem, had a light carbon buildup in the bowl and smelled like tobacco. They are sending me a return shipping label via email.
    damn that's kind of amazing that they would do something like that. That's a seriously shifty move.
    Once in a while you get shown the light
    In the strangest of places if you look at it right

  5. Likes jhedrick83, Haebar, allusred, Usafvet509 liked this post
  6. #64
    Cigar-Smoking Scum Sticky B's Avatar  Cigar Bum Sponsor
    First Name
    Super Secret
    Join Date
    Feb 2015
    Location
    Philadelphia, PA
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    Quote Originally Posted by Ropey View Post
    So here's an update. I responded to customer service with a full list of the cigars they failed to include. A few days later they got back to me and asked if I wanted a refund for those or if I wanted them to ship them. I responded that I would like them shipped, thanks.

    A few days after that they responded that they didn't actually have any of them in stock. They said they could substitute some other cigars instead and gave me a list of substitutions.

    Wanting to get the entire ordeal over with a month after my original order, I agreed to it.

    Let's hope that's an end to this horrible ordeal.
    Some actually horrible ordeals:










    Glad you survived yours. You're a real hero. A bastion of hope for humankind.

    Let me know when you're in the area so I can celebrate your bravery, steadfastness, and inspiration during that one time you waited for cheap cigars.
    - MEOW THE JEWELS -

    Sticky-B
    Sticky-B Loves Bricks o Sticks!

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