Quote Originally Posted by Ropey View Post
Actually when I talk with customer service I'm usually usually very sweet. I know it's not their problem they are just minions.

I did this as more of an experiment to see what kind of response I would get from the company and from people on the internet. I'm not very surprised but I am a little bit enlightened. it's always interesting to see how people will react when negativity is thrown their way. Most people on the internet especially cigar boards want to be nice and be friends with everybody. I don't care about any of that and never have.

I do think however it's sad that many consumers - - not all - - immediately take the side of the retailer rather than fellow consumers. A surprising number actually. That to me is very interesting because you will never be a huge multinational corporation but some day you may get screwed over by one. Choose your allies and your enemies wisely.

That's all I have to say about this, other than the fact that puff.com deleted my post immediately and botl.org locked it after a day or two.

I guess we know whose asses they're kissing don't we?


Yeah, I don't buy it. Sounds like you got caught out being a frigging prick, and now you're backpedaling. Pound sand...