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Originally Posted by
Ropey
Thanks for the responses. Yesterday I did ask for a full refund and magically today the entire order shipped.
This whole exercise has been very enlightening for me, and shows that most consumers will back a retailer rather than a fellow consumer. Consumer reports of poor behavior on the Retailer's part make people afraid and their initial reaction is to Kill the Messenger.
I find it fascinating and saddening. Fanboys abound on the internet and are a strange breed which I will never understand. Perhaps it is the nature of the average person who posts on these boards to be this way.
You are easily instilled with fear.
Or maybe we have a more realistic view of what happens in any sort of retail or sales business. I know I do, having worked in it for the last 10 years. Sometimes stuff happens. Sometimes it is even really odd, unexpected, and difficult to deal with.
My guess is you went into it with the attitude that you showed in this post. In that case id take my sweet time doing anything to help you.
Try not being a dick sometime and relax. Shit happens. Glad it worked out for you in the end.
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