Ya got to know the Vendor....and if it's JR's then you feel pretty safe with the purchase.They offer a 30 day guarantee but YOU pay to ship em back if you dont like em. Sometimes the Consumer gets a deal and finds a bargain and the cigars you won are pretty decent...not great but decent and certainly worth $16. Auction sites take a gamble every now and then with overstocked supply but they still have to pay out if nobody else bids against you.