Apologies, didn't consider it vendor-bashing at all. I've had nothing but positive interactions with CI, although I don't order the types of cigars he seems to be talking about.
Was just curious to see the general consensus on it - and although I don't follow CO, it seems silly to dismiss things one guys says just because you're not fond of all of his practices.
If someone from CI were to scan through this thread, I'd hope that they wouldn't come to the conclusion that anyone was bashing them - as there seems to be an overwhelming amount of support for the company here.