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  1. #361
    Royal Bum projectsunfire's Avatar  Cigar Bum Sponsor
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    Quote Originally Posted by TreySC View Post
    I know the site was down for maintenance a week ago and I heard that put them way behind on everything
    hopefully that explains the delay. I think what annoys me is they charged my card immediately but after 1 week still havnt shipped the box
    Once in a while you get shown the light
    In the strangest of places if you look at it right

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  3. #362
    Jumpin’ Railcars and Collectin' Cans Cigarer's Avatar  Cigar Bum Sponsor
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    Yeah I would be agitated at that myself

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  5. #363
    Royal Bum TreySC's Avatar  Cigar Bum Sponsor
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    Quote Originally Posted by projectsunfire View Post
    hopefully that explains the delay. I think what annoys me is they charged my card immediately but after 1 week still havnt shipped the box
    I know I have an order hanging out there too. It was weird when the site went down for maintenance it turned all my won lots into an order. That was a Friday and I had my shipping set for Thursday. I just checked my bank account though and I haven't been billed yet, so I sent an email to see whats going on.
    I don't have emotions, and sometimes that makes me very sad.

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  7. #364
    Royal Bum projectsunfire's Avatar  Cigar Bum Sponsor
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    Quote Originally Posted by TreySC View Post
    I know I have an order hanging out there too. It was weird when the site went down for maintenance it turned all my won lots into an order. That was a Friday and I had my shipping set for Thursday. I just checked my bank account though and I haven't been billed yet, so I sent an email to see whats going on.
    I sent them an email too. Still havnt heard anything. Not that worried about it. I have ordered hundreds of cigars from them and never had an issue. I just hate lack of communication


    EDIT: So apparently they had a huge IT fiasco and they didnt receive any of the orders from 2/10 to 2/16 then all of them came in at the same time. So I guess trying to process 7 days of auction winners all at one time may delay things a bit on shipping haha
    Last edited by projectsunfire; 02-21-2017 at 07:16 PM.
    Once in a while you get shown the light
    In the strangest of places if you look at it right

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  9. #365
    Jumpin’ Railcars and Collectin' Cans Cigarer's Avatar  Cigar Bum Sponsor
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    Oh damn, thats a bad day to be working in the shipping department

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  11. #366
    Royal Bum TreySC's Avatar  Cigar Bum Sponsor
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    Quote Originally Posted by projectsunfire View Post
    I sent them an email too. Still havnt heard anything. Not that worried about it. I have ordered hundreds of cigars from them and never had an issue. I just hate lack of communication


    EDIT: So apparently they had a huge IT fiasco and they didnt receive any of the orders from 2/10 to 2/16 then all of them came in at the same time. So I guess trying to process 7 days of auction winners all at one time may delay things a bit on shipping haha
    I guess that would explain it.
    I don't have emotions, and sometimes that makes me very sad.

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  13. #367
    Royal Bum TreySC's Avatar  Cigar Bum Sponsor
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    that's weird my order still shows processing with no shipping info on the website, but I just got part of the order. Checked my account and was billed for the 2 lots I received but no freight.
    I don't have emotions, and sometimes that makes me very sad.

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  15. #368
    Royal Bum projectsunfire's Avatar  Cigar Bum Sponsor
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    I finally received an email that my shipment is on its way. Funny thing is its arriving tomorrow so they must have shipped it several days ago
    Once in a while you get shown the light
    In the strangest of places if you look at it right

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  17. #369
    Smart A$$ Bum FireTom's Avatar  Cigar Bum Sponsor
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    The word of the day is "Restraint"! That's all, just a fiver.
    Uh, I'm just gonna go find a cash machine.

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  19. #370
    Monster Bum DogRockets's Avatar
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    Quote Originally Posted by FireTom View Post
    The word of the day is "Restraint"! That's all, just a fiver.
    wait....but what about "free shipping" on your other items won.....at least that's what I always tell myself

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