hopefully that explains the delay. I think what annoys me is they charged my card immediately but after 1 week still havnt shipped the boxQuote:
Originally Posted by TreySC
Printable View
hopefully that explains the delay. I think what annoys me is they charged my card immediately but after 1 week still havnt shipped the boxQuote:
Originally Posted by TreySC
Yeah I would be agitated at that myself
I know I have an order hanging out there too. It was weird when the site went down for maintenance it turned all my won lots into an order. That was a Friday and I had my shipping set for Thursday. I just checked my bank account though and I haven't been billed yet, so I sent an email to see whats going on.Quote:
Originally Posted by projectsunfire
I sent them an email too. Still havnt heard anything. Not that worried about it. I have ordered hundreds of cigars from them and never had an issue. I just hate lack of communicationQuote:
Originally Posted by TreySC
EDIT: So apparently they had a huge IT fiasco and they didnt receive any of the orders from 2/10 to 2/16 then all of them came in at the same time. So I guess trying to process 7 days of auction winners all at one time may delay things a bit on shipping haha
Oh damn, thats a bad day to be working in the shipping department
I guess that would explain it.Quote:
Originally Posted by projectsunfire
that's weird my order still shows processing with no shipping info on the website, but I just got part of the order. Checked my account and was billed for the 2 lots I received but no freight.
I finally received an email that my shipment is on its way. Funny thing is its arriving tomorrow so they must have shipped it several days ago
The word of the day is "Restraint"! That's all, just a fiver. https://uploads.tapatalk-cdn.com/201...5c6585782c.jpg
wait....but what about "free shipping" on your other items won.....at least that's what I always tell myselfQuote:
Originally Posted by FireTom