Cbid double fail

[Upstatemax]

It rarely happens with other online retailers I've ever used. In fact, I can't remember ever buying something on eBay, Amazon, NewEgg, or cigar/tobacco retailers then getting a message saying, "uh, sorry we don't have it after all.

I've had it happen to me many times with Amazon.

Some frustrating ones at that. Ordered a tent after our old one tore, planned on setting it up in back yard over the weekend to introduce my daughter to "camping". Well, it finally shipped on Saturday, two days after it was supposed to be delivered. Not fun having your 5 year old all pumped about "camping" and then having to tell her it's going to have to wait till next weekend.

One "in stock" item I ordered from Amazon took over a year to get delivered! haha

In the end, it was worth the wait:

[TreySC]

I've had it happen to me many times with Amazon.

Some frustrating ones at that. Ordered a tent after our old one tore, planned on setting it up in back yard over the weekend to introduce my daughter to "camping". Well, it finally shipped on Saturday, two days after it was supposed to be delivered. Not fun having your 5 year old all pumped about "camping" and then having to tell her it's going to have to wait till next weekend.

One "in stock" item I ordered from Amazon took over a year to get delivered! haha

In the end, it was worth the wait:

You waited over a year for some cleaning solution? That stuff must be amazing.

[Chadderkdawg]

I've always had really pleasant experiences with them, done 5 or 6 order in the last couple months.

[WNYTONY]

The Villiger and Cusano aren't bad (imo) and I like the Leccia black - has a bit of fire cured in it.
Ya done well.

[c.ortiz108]

The Villiger and Cusano aren't bad (imo) and I like the Leccia black - has a bit of fire cured in it.
Ya done well.

I really liked Villiger's La Libertad and the Colorado gets good reviews, and any Kelner blend I've had so far has done me right.

[projectsunfire]

I have spent many $1000's on cbid over the years and have never had any issues. Any minor problems I experienced their customer service corrected immediately. The only thing I can ever think of that was out of stock was a Opus x that I had won. And I was actually happy because at the time I thought I was crazy for spending $25 on a single cigar. So I gladly took the refund.

[tjhemp]

I personally have had bad luck with cbid over the last couple years and I was not pleased with their customer service. I had better luck with cigar auctioneer overall but when I had issues I still did not get the customer service I wanted. I stay away from all the auctions these days as I get much better service from the regular online vendors and if I'm patient just as good of deals. The plus is the customer service is usually top notch especially when I have an issue. I find I am willing to pay more just for the security of knowing the retailer is backing up my purchase to my expectations. I also find myself trying to buy from a retailer that bent over backwards from me just to show my appreciation. Too many retailers miss this point these days.

[jpalamar]

They sent me an empty box once but did replace it after one call.

[c.ortiz108]

They sent me an empty box once but did replace it after one call.

[jpalamar]

Box was sealed with cello and everything. It was an epic fail for sure