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Golf Course Bum
Have no B&M lounge within an hour so I don't wind up smoking in one very often.
When I first started reading I was going to stand up for them. Being a controller in retail I know the costs and what they are trying to do and agree with the statement above that's it's easiest to police everyone than try and remember who buys what. And I was happy to see so many encourage you to talk with them and get it to a $5 min purchase or some credit for buying the box there in the first place.
But when I see you posted that they say no slack for anyone and they're encouraging customers to not come back if they don't like it - there's not much to defend there.
I wouldn't so much have a problem with the policy, but the attitude and service level of the shop is another story and I'd sit on my deck and purchase elsewhere if that were me.
No cigar until you get a par - birdie if it's a scramble !
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