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View Full Version : Received wrong lighter... should I return?



Ropey
11-19-2015, 06:39 PM
Looks like Cbid had a little mess-up on my latest shipment. I won a Jetline DT-101 lighter for $22 and they shipped me a Xikar Turrim.

Would you return it or keep it?

Shemp Jizzle
11-19-2015, 07:17 PM
pfft. I would keep it. whats the point in returning it?

Yarddog
11-19-2015, 09:38 PM
If it was a more expensive lighter, I would contact Cbid and either offer to pay the difference or ask that they send me a return shipping label, and sent me what I paid for. It's the only honest thing to do. If it was the other way around, you'd be crying about it, right?

Ropey
11-19-2015, 10:15 PM
Perhaps they sent it because they were out of the Jetline. Which lighter would you prefer to have, if they were priced the same?

Usafvet509
11-19-2015, 10:55 PM
Perhaps they sent it because they were out of the Jetline. Which lighter would you prefer to have, if they were priced the same?

Xikar, hands down

Old Smokey
11-20-2015, 10:24 AM
I would contact them and see what they say. But do whatever you are comfortable with. I have found that life is full of situations similar to this and the decisions that I make determine how I truly feel on the inside about me. But this is just me. Others may not have the same inner voices that inevitably determines who I am by choices I make.

allusred
11-20-2015, 11:12 AM
I would contact them and see what they say. But do whatever you are comfortable with. I have found that life is full of situations similar to this and the decisions that I make determine how I truly feel on the inside about me. But this is just me. Others may not have the same inner voices that inevitably determines who I am by choices I make.

Interesting to see varied takes on this question.

Old Smokey...Well stated, in the end it's about how you will really feel...

Ropey
11-20-2015, 02:07 PM
I guess I should clarify. I'm less interested in the ethics of potentially cheating a multi-billion-dollar corporation and its massively funded, government-backed institutional investors out of a handful of bucks which would probably be eaten up by return shipping costs anyway, and more interested in which is the better lighter. [emoji39]

EDIT:

Doesn't matter, I've decided to return the lighter because frankly I think the Jetline will be more useful. Here is my review:

http://www.cigarbum.com/forum/cigar-accessory-reviews/xikar-5x64-turrim-lighter-review-5209.html

defetis
11-20-2015, 06:13 PM
jetline are gurkha lighters

Rocket Scientologist
11-20-2015, 06:30 PM
I had a similar issue with a different retailer awhile back. I told them I received the wrong item, so they sent me the correct one and asked that I return the other.

I never returned the other.

Herf N Turf
12-04-2015, 07:38 PM
You could call them, but I can almost guarantee you'll hear some variation of this on the other end,

"we reserve the right to replace / exchange any item with a similar item of equal, or greater value. In all likelihood, we simply ran out of the lighter you won and swapped it for that one."

This also means they don't have to swap the one they gave you for one you might rather have. In most cases, though, the customer comes out better in these deals. You sure did. :greengrin:

Demuths1770
12-05-2015, 12:02 PM
You could call them, but I can almost guarantee you'll hear some variation of this on the other end,

"we reserve the right to replace / exchange any item with a similar item of equal, or greater value. In all likelihood, we simply ran out of the lighter you won and swapped it for that one."

This also means they don't have to swap the one they gave you for one you might rather have. In most cases, though, the customer comes out better in these deals. You sure did. :greengrin:

i have to agree that you made out better with the Xikar. i had a jetline and it was a good lighter but would hands down rather have the xikar. if you dont like the xikar sell it to some and buy the one you want and you may have a couple bucks left over to put towards a stick to smoke. just my :twocents: